Returns, Refunds and Exchanges
The following items cannot be returned:. All freight items need to be inspected upon delivery of shipment. If there is damage, please have the driver notate the BOL accordingly or refuse delivery so we can process a freight damage claim or replacemen
Start a return, exchange, or replacement HERE. If you have any questions, contact us via email or phone. Please note: Built-to-order and custom items cannot be returned or exchanged. Additionally, items that have been mounted, installed, or assembled
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item will be shipped to you. Please note: Built-to-order and custom items cannot be returned or exchanged. Additionally, items th
If your return request is under review, it means our team is processing your request and will provide further instructions soon. Here’s what you can do in the meantime:
Refunds are issued once the return is received and inspected. To help speed up the process, please email tracking numbers and drop-off receipts to [email protected] as soon as your return is shipped.
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