How can I exchange an item?Updated a month ago
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item will be shipped to you
- The customer covers the return shipping cost
- The customer pays for the shipping of the new items
- The customer loses the initial shipping cost from the credit amount
- The order will be subject to a 10% restock fee.
Please note: Built-to-order and custom items cannot be returned or exchanged. Additionally, items that have been mounted, installed, or assembled are not eligible for return.
Please click HERE to start an exchange.