What should I do if I have not received my order but tracking says "delivered?"Updated a month ago

If your tracking shows "delivered" but you have not received your order, follow these steps:

1. Check Your Surroundings

✅ Look around your property, including your front door, porch, garage, side doors, or mailbox.
✅ Ask neighbors if the package was mistakenly delivered to them.
✅ If you live in an apartment or office building, check with the front desk or mailroom.

2. Verify the Shipping Address

✅ Review your order confirmation to ensure the correct shipping address was provided.

3. Contact Us for Assistance

If you still haven’t received your order: Contact us HERE

We’ll work with you and the carrier to help resolve the issue as quickly as possible!

Note: 🚚 Sometimes, carriers hand off freight to third-party carriers for final delivery. This may cause tracking updates to appear as "delivered" before the package reaches you.