I received a damaged item, what should I do?Updated a month ago

If you received a damaged item, please follow these steps:

• Refuse the shipment
  • If in stock, a replacement order will be shipped right away.
• If delivered or accepted, and there is hidden damage, take photos
  • Capture clear images of the damaged item and packaging.
• Please fill out the form located HERE or give us a call at 855-919-2087
  • An Elite Team Member will contact you within 1-2 business days.
• For immediate assistance, please give us a call at 855-919-2087.